IT Emergencies

The support service for emergency cases is directed to assist all the failure situations or misconfigurations that arise to your information technology platform either with PC’s, laptops, servers or other devices such as printers, scanners, LAN, WAN, SAN, NAS, logical safety/security, firewall, routers, switches, directors, disk repair, physical tape drives, virtual libraries, software in general, CRM, databases, information backup, information recovery and so on; everything that can be configured. 

This service is provided 24 hours a day, 365 days a year.

It covers the technical support of both hardware and software for all the products of the main information technology manufacturers (IBM, HP (HPE), DELL EMC, VMware, Microsoft, RSA, Symantec, Cisco, Oracle, SAP, Juniper, Nett App, CA, Adobe, PeopleSoft, Baan, JD Edwards, Lenovo, Amdocs, Alcatel-Lucent, Ericsson, NEC, Ricoh, Samsung, Toshiba, and Xerox, among others).